JD Therapy Services

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JD Therapy Services – Privacy Policy (2026 UK GDPR Compliant)

Last updated: 09.06.2026

1. Introduction

Your privacy is extremely important to me, and you can be confident that your personal information is kept safe, secure, and used only for the purpose it was provided. As stated in your original document:

JD Therapy Services complies with:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)

This Privacy Policy explains how your information is collected, used, stored, and protected from first contact through to after therapy ends.

Email contact jdtherapyservices@gmail.com - Phone number is: 07775995137

2. Data Controller

The Data Controller is: JD Therapy Services Email: jdtherapyservices@gmail.com Phone: 07775 995137 ICO

Your uploaded document confirms:

“In this instance, the data controller is me. I am registered with the Information Commissioner’s Office…”

3. What Personal Data I Collect I may collect the following information:

Identity & Contact Information

Name
Email address
Phone number
Address (if required for safeguarding or invoicing)

Therapy‑Related Information

Assessment forms
Background information
Session notes
Hypnotherapy scripts or recordings (if consented)

Your uploaded text confirms:

“I will keep written electronic records of each session…”

Children & Young People

For clients under 18, I may also collect:

Parent/guardian details
Consent forms
Safeguarding information

Website & Technical Data

Cookie data
Google Analytics anonymised usage data (CURRENTLY DISABLED)
Form submissions from Google Sites

4. How I Collect Your Data

Direct contact (email, phone, website form)
Referral from GP, school, or parent
During therapy sessions
Through online booking systems (e.g., Calendly)
Through payment processors (e.g., Stripe)

5. Lawful Basis for Processing (Article 6 UK GDPR)

Your uploaded text already includes correct lawful bases:

“If you are currently having therapy… I will process your personal data where it is necessary for the performance of our contract.”

JD Therapy Services relies on:

Contract – providing therapy services
Legal obligation – safeguarding, record‑keeping
Legitimate interests – business administration
Consent – optional uses such as recordings or marketing

6. Special Category Data (Article 9 UK GDPR)

Therapy involves processing special category health data.

The lawful basis is:

Article 9(2)(h) – provision of health or social care
Supported by DPA 2018 Schedule 1, Part 1

I maintain an Appropriate Policy Document (APD) as required by law.

Your uploaded text confirms:

“The lawful basis for me processing any special categories of personal information is that it is for provision of health treatment…”

7. Children’s Data & Parental Consent

Because JD Therapy Services works with children and adolescents:

Under 13: parental consent required
Ages 13–15: Gillick competence assessment
Age 16+: may consent independently unless safeguarding requires parental involvement
Records kept until age 25 (7 years after turning 18)

Your uploaded text states:

“For child and adolescent clients, notes will be kept for a further seven years from when a client would turn 18.”

8. How Your Data Is Used

I use your information to:

Provide therapy and hypnotherapy
Assess progress
Maintain clinical records
Manage appointments
Process payments
Ensure safeguarding
Communicate with you

Your uploaded text confirms:

“I will keep a record of your personal details to help the therapy services run smoothly.”

9. Confidentiality

Everything discussed in therapy is confidential except where:

There is risk of harm to you or others
Safeguarding concerns arise
I am legally required to disclose information
Court orders require disclosure

Your uploaded text states:

“That confidentiality will only be broken if [you] disclose risk to self or others, including safeguarding issues.”

10. Data Sharing & Third‑Party Processors

I only share data with trusted third‑party processors who support my services, including:

Google Workspace (email, cloud storage)
Stripe (payments)
Calendly (booking)
Zoom (online sessions)
Google Sites (website hosting)

11. International Transfers

Some processors (e.g., Google, Zoom, Stripe) may store data outside the UK.

Safeguards include:

UK Addendum to EU Standard Contractual Clauses
ICO‑approved transfer mechanisms

12. Data Retention

Adults: 7 years after therapy ends
Children: until age 25
Enquiries not proceeding: deleted within 3 months
Text messages: deleted within 12 hours
Emails: deleted within 7 working days unless clinically relevant

Your uploaded text states:

“Once therapy has ended your records will be kept for a further seven years…”

13. Data Security

I use:

Password‑protected devices
Encrypted cloud storage
Restricted access
Secure backups

Your uploaded text confirms:

“I take the security of the data I hold about you very seriously…”

14. Your Rights Under UK GDPR

You have the right to:

Access your data
Request correction
Request deletion (where legally possible)
Restrict processing
Object to processing
Data portability
Complain to the ICO

“You have a right to ask me to delete your personal information… or to stop processing your personal information.”

15. Data Breach Procedures

If a data breach occurs:

I assess the risk
Notify affected individuals where required
Notify the ICO within 72 hours if risk is likely

16. Cookies & Website Tracking

JD Therapy Services uses:

Essential cookies

Your uploaded text states:

“This information is only processed in a way that does not identify anyone.”

You can control cookies via your browser settings.

Last updated: 12.06.2026

JD Therapy Services (“I”, “me”, “my”) is committed to protecting your privacy and handling your personal information with care, sensitivity, and respect.

This policy explains how I collect, use, and protect your personal information when you visit this website or contact me.

JD Therapy Services
[Jim Day]
[jdtherapyservices@gmail.com]

I am a registered counselling therapist providing counselling and solution-focused hypnotherapy services in a safe, respectful, and confidential environment.

What information I collect

I only collect the information necessary to respond to enquiries and provide therapy services.

This may include:

Your name
Your email address
Any information you choose to share when contacting me

If you become a client, I may collect additional information relevant to providing safe and effective therapy.

How I use your information

Your information is used to:

Respond to enquiries
Arrange appointments
Provide therapy services
Maintain appropriate professional records

I will only use your information for these purposes and in ways that you would reasonably expect.

Confidentiality

Confidentiality is a fundamental part of therapy.

Any information you share is treated as private and confidential. This confidentiality will only be broken where:

There is a risk of serious harm to you or others
There is a safeguarding concern
I am required to do so by law

Where possible, this would always be discussed with you.

Legal basis for processing your data

Under UK data protection law, I process your information based on:

Contract – where processing is necessary to provide therapy services
Legitimate interests – to respond to enquiries and manage my practice
Health/social care provision – where relevant to delivering therapy services

How long I keep your information

I only keep your information for as long as necessary:

Enquiries (non-clients): up to 12 months
Client records: retained in line with professional and insurance requirements

How your information is stored

Your information is stored securely:

Electronic records are password protected
Access is restricted to me
Reasonable steps are taken to protect your data from loss or misuse

Sharing your information

I do not share your personal information with third parties unless:

You have given your consent
It is required by law
It is necessary for safeguarding purposes

Website use and cookies

This website may use cookies or basic analytics to understand how it is used and to improve the user experience.

Further details are available in the Cookie Policy.

Your rights

Under UK data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (where appropriate)
Restrict or object to how your data is used

If you wish to exercise any of these rights, please contact me.

18. Online Sales, Email Collection & Digital Products (Payhip)

When you purchase a hypnotherapy recording or digital product from JD Therapy Services through Payhip, I collect certain information in order to process your order and deliver your purchase. This may include:

Your name
Your email address
Your billing information (processed securely by Payhip/Stripe/PayPal)
The product(s) you purchased
Your country (for tax/VAT purposes)

Why I Collect This Information

Your information is collected so that I can:

Deliver your hypnotherapy recording(s)
Send you access links or streaming access
Provide receipts and purchase confirmations
Meet legal and tax obligations
Prevent fraud
Provide customer support

Email Collection for Product Delivery

Your email address is required so that:

Payhip can send your download/streaming link
I can send updates if there is an issue with your purchase
You can receive optional follow‑up support (only if you consent)

I do not add you to any marketing list unless you explicitly opt‑in.

Payment Processing

Payments are handled securely by:

Stripe
PayPal
Payhip Payments (depending on your location)

I do not receive or store your full card details.

Lawful Basis for Processing (Online Sales)

For online purchases, the lawful basis is:

Contract – to deliver the digital product you purchased
Legal obligation – accounting, tax, and financial record‑keeping
Consent – if you choose to join an email list or receive updates

Digital Product Access & Anti‑Piracy Measures

To protect my intellectual property and comply with licensing rules, Payhip may use:

Download limits
Streaming‑only access
Anti‑sharing protections
IP address checks (non‑identifying)

These measures are standard for digital product delivery.

Retention of Online Purchase Data

Transaction records: 7 years (legal requirement)
Email delivery logs: 12 months
Access logs (Payhip): as per Payhip’s retention policy
Support emails: 7 days unless clinically relevant

Third‑Party Processors Used for Online Sales

For transparency, online sales involve the following GDPR‑compliant processors:

Payhip – digital product delivery
Stripe / PayPal – payment processing
Google Workspace – email communication
Google Drive – storage of audio files

Each processor has a Data Processing Agreement (DPA) in place.

✅ Terms & Conditions – JD Therapy Services

Last updated: [12.06.2026]

Welcome to JD Therapy Services. By accessing this website and/or booking a session, you agree to comply with and be bound by the following terms and conditions:

1. Services

JD Therapy Services offers online and in-person counselling and hypnotherapy sessions. Services are available by appointment only and must be prepaid or agreed upon in advance.

2. Confidentiality

All sessions are confidential in accordance with professional ethical standards, except where there is a legal or ethical obligation to disclose (e.g. risk of harm to self or others, safeguarding concerns, or legal proceedings).

3. Booking & Payments

Payment is required to confirm your appointment. Once payment is made, you will receive confirmation, an assessment form, and a confidentiality agreement to complete prior to your session.

4. Cancellations

JD Therapy Services operates a 24-hour cancellation policy. Appointments cancelled with less than 24 hours’ notice may be charged in full.

5. Crisis Support

JD Therapy Services does not offer a crisis service. If you require immediate support, please contact:

NHS 111 or your GP
Samaritans: 116 123
24/7 Mental Health Helpline: 0800 145 6485

6. Website Content

The content on this website is for general information only and is not intended to replace professional advice or medical treatment.

7. Changes to Terms

JD Therapy Services reserves the right to amend these Terms at any time. Updates will be posted on this page.

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